Returns & Exchanges

At RMIT Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.